Portfolio
Career Highlights
Quality with Speed to Market
Led the transition from manual to automated testing across all business areas, integrating it into development release pipelines for CI/CD support.
Proposed converting 12 contractors to direct hires, saving Wegmans over $500k annually while supporting automated testing growth.
View the journey I led to automated testing!
Customer Data Platform
Led the implementation of a Customer Data Platform in 90 days, centralizing customer data for real-time omni-channel experiences through partnerships with Marketing, IT, and Adobe.
Continuing to develop new personalized digital solutions to assist customers with their shopping needs.
Recent Work Highlights:
Morning Newsbeat Highlights Personalized Holiday Email
Video Highlight at:
Providing Incredible Customer Service
Led process improvements to resolve customer calls more efficiently and established procedures for our development teams to communicate production changes with the team, ensuring awareness of new software updates to enhance customer support.
eCommerce
Developed Wegmans' first mobile/desktop application to provide customers with an eCommerce solution for both in-store and online shopping.